DramaEra Privacy Policy
This Privacy Policy explains how Marije Reesink (“DramaEra,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use the DramaEra mobile application and related services (the “Services”).
Paid features and measurement: DramaEra offers coin purchases and subscriptions through Apple In-App Purchase on iOS. We use Adjust for installation attribution, campaign measurement, deep-link routing, and analysis of app interactions and purchase events. This Policy explains the information involved in these features.
1. Information We Collect
| Category | Examples | Why we use it |
|---|---|---|
| Account information | DramaEra account identifier, authentication tokens, display name, avatar, and, if you choose Google Sign-In, your Google account identifier, email address, name, profile image, and Google authentication token made available through that service. | Create and secure your account, authenticate you, link your chosen sign-in method, and provide account features. |
| User content and activity | Uploaded cover images or videos, titles, descriptions, favorites, reports, blocks, viewing progress and interactions. | Provide, personalize, moderate, and improve the Services. |
| Device and technical data | Device model and type, operating system, app version, language, IP address, network information, Apple’s identifier for vendor (IDFV) on iOS, the Android device identifier made available to the app, an app-generated installation identifier when needed, and crash or diagnostic data made available to us. | Deliver media, maintain sessions and service security, troubleshoot, prevent abuse, and improve performance. |
| Photos and media you select | Photos or videos you choose for a cover, content upload, or report attachment, including metadata embedded in a selected file. On iOS, DramaEra requests photo-library access for these features. On supported Android versions, DramaEra uses the system media picker and receives only the items you select. | Enable cover images, content uploads, and report attachments. |
| Communications | Messages and attachments you send to support, privacy, reporting, or copyright channels. | Respond to requests and resolve disputes. |
| Purchases and entitlements | Transaction and order identifiers, product identifiers and types, purchase amounts and currencies when available, verification results, coin balances and spending, subscription status, and an app-specific account token used to associate Apple purchases with your DramaEra account. | Verify purchases, credit coins, provide and restore eligible subscription benefits, maintain purchase records, prevent duplicate fulfillment and fraud, and resolve purchase issues. |
| Attribution and analytics | IP address, device and operating-system information, IDFV and SDK-generated identifiers, installation and session information, referral or campaign information and deep-link parameters. Events may include registration with your internal user identifier and account type; payment-page visits; favorites; drama and episode views; unlock attempts and results with coin balances or amounts spent; and purchases with order and product identifiers, amounts and currencies when available. | Understand how users find and use DramaEra, measure campaign performance and conversions, open linked content, and improve the Services. |
We do not intentionally request your contacts, precise location, microphone, phone call logs, SMS, health information, or payment card details through the app. Apple handles payment credentials for iOS in-app purchases; we do not receive your full payment card details from Apple.
How we collect information
- From you: when you create or use an account, select a sign-in method, upload or publish content, submit a report, contact support, or otherwise provide information.
- Automatically from the app and device: when the app sends service requests, plays content, records viewing progress, stores preferences, or communicates with our servers and content-delivery infrastructure.
- From Apple and our purchase systems: when a purchase is made, verified, renewed, or restored, we process transaction and entitlement information to deliver and manage paid features.
- Through Adjust: the integrated SDK sends installation, session, device, and configured event information to Adjust. Attribution and deep-link callbacks provide referral information used by the app.
- From Google: if you choose Google Sign-In, Google provides the account and authentication information described above according to your Google settings and consent.
- From other users or third parties: when another user reports content or activity involving you, or when we receive a valid safety, copyright, or legal request.
2. Device Permissions
- Photos and media on iOS: used only when you choose a cover image, a video to upload, or an image to attach to a report. Depending on the access offered by your iOS version and the permission you grant, access may be limited to selected items or may cover your photo library. DramaEra uses this access only for the feature you request and does not scan unrelated media.
- System media picker on Android: on supported Android versions, DramaEra uses the system media picker and receives only the photos or videos you select. The current Android version of DramaEra does not request broad photo, video, or storage access.
- Notifications: used only if you grant permission, to deliver service or content updates. You can deny or disable notifications in device settings without losing core playback functionality.
You can change photo-library and notification permissions in your device settings. Disabling photo-library access on iOS may prevent you from selecting media for uploads or reports. Disabling notifications does not affect core playback functionality.
3. How We Use Information
- Operate accounts, video playback, recommendations, favorites, uploads, blocks, reports, and customer support.
- Remember playback progress and preferences.
- Verify purchases, associate them with the correct account, deliver coins and subscription benefits, restore eligible purchases, and manage transaction-related support.
- Measure installations, acquisition campaigns, app interactions, and purchase conversions through Adjust.
- Detect fraud, security incidents, infringement, and violations of our rules.
- Analyze reliability and improve product performance.
- Comply with law and enforce our Terms.
4. Legal Bases
Where applicable, we rely on performance of our contract, legitimate interests such as security and service improvement, consent where required, and compliance with legal obligations. You may withdraw consent at any time, without affecting earlier lawful processing.
5. How We Share Information
We do not sell personal information. We may share information with:
- Apple: we use Apple In-App Purchase to process iOS purchases and subscriptions. Apple processes payment information under its own terms and Privacy Policy. Transaction identifiers and an app-specific account token support verification and association of purchases with your DramaEra account. We process the transaction and entitlement information needed to provide paid features.
- Adjust GmbH: we use Adjust as an attribution and analytics provider. Adjust receives the device, installation, session, referral, and configured event information described above, including internal user identifiers for registration events and order, product, and available amount and currency information for purchase events. These data are not necessarily anonymous and may be associated with your device or account. Our configured events do not send your email address, login credentials, payment card details, or raw purchase receipts to Adjust. See Adjust’s Privacy Policy.
- Google: if you choose Google Sign-In, the app communicates with Google to complete authentication. Google may receive information such as your IP address, device or browser information, and authentication request details, and processes that information under your Google account settings and Google’s privacy terms.
- Service providers: cloud hosting, content delivery, storage, security, and technical support providers. Tencent Cloud Object Storage may process photos or videos you choose to upload, along with related IP address and technical information, only as needed to provide storage and delivery services.
- Other users and the public: content and profile information you choose to publish may be visible through the Services.
- Authorities or affected parties: when reasonably necessary to comply with law, protect rights or safety, investigate abuse, or handle legal claims.
- Business transfer: if ownership or operation of DramaEra is transferred to another person or legal entity, information may be transferred where permitted by law and subject to appropriate notice and safeguards.
We require service providers that process personal information for us to use it only for authorized purposes and to provide the same or an equivalent level of protection described in this Policy and required by applicable law.
6. International Transfers
DramaEra operates internationally. Information may be processed outside your country. Where required, we use contractual or other recognized safeguards for international transfers.
7. Retention
We retain account information while your account is active; user content while it remains published or is needed to provide the feature you requested; and technical, security, support, transaction records, and attribution and analytics information for as long as reasonably necessary for the purposes described in this Policy, including service operation, measurement, fraud prevention, dispute resolution, enforcement, and legal compliance. When information is no longer needed, we delete or de-identify it. After an account-deletion request, associated personal information is removed or de-identified from active systems, except where retention is necessary for the reasons above. Residual copies may remain temporarily in backups until those backups are overwritten through our ordinary backup cycle.
8. Your Choices and Rights
Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent, and may complain to a data protection authority. We may verify your identity before completing a request. You may delete your account in the app as described in our Account Deletion Guide. You can change photo-library and notification permissions in iOS settings and can manage or revoke DramaEra’s Google account access through your Google account permissions. You can manage Apple subscriptions in iOS Settings under your name > Subscriptions. Deleting the app or your DramaEra account does not itself cancel an Apple subscription. You may also contact us to exercise a privacy right or withdraw consent where processing is based on consent.
9. Security
We use reasonable administrative, technical, and organizational safeguards. No storage or transmission method is completely secure, so we cannot guarantee absolute security.
10. Children
The Services are not directed to children under 13, or the higher minimum age required in their jurisdiction. We do not knowingly collect their personal information. See our Children’s Privacy Notice.
11. Attribution, Advertising, and Tracking Choices
Measuring campaigns that bring users to DramaEra is separate from displaying advertisements inside the app. We use Adjust for the measurement and event-processing purposes described above. The current iOS configuration disables Adjust’s access to Apple’s advertising identifier (IDFA). Device identifiers such as IDFV, session information, and configured events may still be processed as described in this Policy; disabling IDFA does not make all analytics anonymous or stop all collection.
Where our data use constitutes tracking under Apple’s rules, we will obtain App Tracking Transparency permission before that tracking begins. Where applicable law requires consent for analytics or advertising-related processing, we will obtain that consent. You can manage any tracking permission you have granted in iOS Settings > Privacy & Security > Tracking and contact us about applicable privacy rights. Before introducing materially different advertising, partner sharing, or tracking practices, we will update our disclosures and provide any required choices and consent mechanisms.
12. Changes
We may update this Policy. We will post the updated version and revise the effective date, and provide prominent or in-app notice when changes are material or consent is required.
13. Contact
Marije Reesink
Email: contact@dramaera.com