DramaEra Privacy Policy
This Privacy Policy explains how Haikou Luyi Trading Co., Ltd (“DramaEra,” “we,” “us,” or “our”), a company based in Haikou, Hainan, China, collects, uses, shares, and protects personal information when you use the DramaEra mobile application and related services (the “Services”). The Services are offered in markets outside mainland China and are not directed to users in mainland China. This Policy is intended to address applicable privacy requirements in the markets where the Services are available. The company’s registration in Haikou, Hainan, China does not mean that the Services are offered or operated in mainland China.
Current business model: DramaEra currently has no paid features and does not display advertising. If we introduce payments, subscriptions, or advertising later, we will update this Policy and provide any notices, choices, and consents required by applicable law before the relevant processing begins.
1. Information We Collect
| Category | Examples | Why we use it |
|---|---|---|
| Account information | Account identifier, display name, avatar, authentication tokens, and information associated with your DramaEra account. | Create and secure your account, authenticate you, and provide account features. |
| User content and activity | Uploaded cover images or videos, titles, descriptions, favorites, reports, blocks, viewing progress and interactions. | Provide, personalize, moderate, and improve the Services. |
| Device and technical data | Device model, operating system, app version, language, IP address, network status, identifiers generated by the app, crash and diagnostic data. | Deliver media, maintain security, troubleshoot, prevent abuse, and improve performance. |
| Photos and media you select | Only the specific photos or videos you actively select through the system media picker for a cover, upload, or report. | Enable cover images, video uploads, and report attachments without accessing your full media library. |
| Communications | Messages and attachments you send to support, privacy, reporting, or copyright channels. | Respond to requests and resolve disputes. |
We do not request access to your full photo or video library, device storage, camera, microphone, precise location, contacts, phone call logs, SMS, exact alarms, health information, or payment card details through the current version of the app.
2. Device Permissions
- Notifications: used only if you grant permission, to deliver service or content updates. You can deny or disable notifications in device settings without losing the core app functionality.
Notification permission can be changed in your device settings. Disabling it does not affect the core app functionality.
3. How We Use Information
- Operate accounts, video playback, recommendations, favorites, uploads, blocks, reports, and customer support.
- Remember playback progress and preferences.
- Detect fraud, security incidents, infringement, and violations of our rules.
- Analyze reliability and improve product performance.
- Comply with law and enforce our Terms.
4. Legal Bases
For users in the European Economic Area, the United Kingdom, and other places that require a legal basis, we process information as necessary to perform our contract with you, based on our legitimate interests in operating, securing, moderating, and improving the Services, with your consent where required, or to comply with legal obligations. Where we rely on legitimate interests, we consider the impact on your rights. You may withdraw consent at any time without affecting processing that was lawful before withdrawal.
5. How We Share Information
We do not sell personal information for money, and the current version of DramaEra does not share personal information for cross-context behavioral advertising or targeted advertising. We may share information with:
- Service providers: cloud hosting, content delivery, storage, security, technical support, and authentication providers. These providers may process uploaded media and technical data only as needed to provide cloud hosting, object storage, content delivery, security, and support services.
- Other users and the public: content and profile information you choose to publish may be visible through the Services.
- Authorities or affected parties: when reasonably necessary to comply with law, protect rights or safety, investigate abuse, or handle legal claims.
- Corporate transactions: in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
6. International Transfers
DramaEra serves users in markets outside mainland China. We and our service providers may store or process information in overseas service regions and in other countries where necessary to provide infrastructure, support, security, or delivery services. Those locations may be outside the country where you live and may have different data-protection laws. Where applicable law requires a transfer mechanism, we use recognized safeguards such as contractual protections, adequacy decisions, or another lawful transfer mechanism. You may contact us for more information about safeguards relevant to your information.
7. Retention
We retain information only for as long as needed for the purposes described above, including while your account is active, and afterward as required for security, dispute resolution, legal compliance, backup cycles, or enforcement. Retention periods depend on the type and purpose of the information.
8. Your Choices and Rights
Depending on where you live, you may request access to, correction of, or deletion of your personal information; obtain a portable copy; restrict or object to processing; withdraw consent; or appeal a refusal where local law provides that right. Residents of certain U.S. states may also request information about categories of personal information collected, disclosed, sold, or shared. DramaEra does not currently sell personal information or share it for targeted advertising. EEA and UK users may object to processing based on legitimate interests and may complain to their local data-protection authority. You may submit a request using the contact details below. We may verify your identity before completing a request and will respond within the period required by applicable law. You may delete your account in the app as described in our Account Deletion Guide.
9. Security
We use reasonable administrative, technical, and organizational safeguards. No storage or transmission method is completely secure, so we cannot guarantee absolute security.
10. Children
The Services are not directed to children under 13, or the higher minimum age required in their jurisdiction. We do not knowingly collect their personal information. See our Children’s Privacy Notice.
11. Future Advertising and Payments
If we later add advertising, paid content, in-app purchases, or subscriptions, we will disclose the relevant providers, data uses, prices, renewal and cancellation terms before launch. Where required, personalized advertising or tracking will be disabled unless you provide valid consent. We will not materially change how previously collected information is used without appropriate notice or consent.
12. Changes
We may update this Policy. We will post the updated version and revise the effective date, and provide prominent or in-app notice when changes are material or consent is required.
13. Contact
Haikou Luyi Trading Co., Ltd
C3001-L104, Fuxing City, New Bund, No. 32 Binhai Avenue, Binhai Subdistrict, Longhua District, Haikou, Hainan, China
Email: contact@dramaera.com